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Module Four: Student
Leadership |
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Officer Tools |
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Bringing Greetings/Thought for the Day
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Being asked to bring
greetings as a state officer or presenting a "Thought for the Day"
is like being asked to give a short speech. This type of presentation
is necessary and important, therefore requires the same care and consideration
you would give to any speech.
Your remarks should be limited to two-three
minutes unless you are told otherwise. Try to find a quotation or story
you can build your remarks around. Also be sure to:
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- Express your appreciation for being
invited.
- Let the audience know you appreciate
the good work they are doing, and your recognition of some of their
achievements. If you have something in common with the audience, let
them know that from the beginning.
- When bringing greetings, challenge your
audience to achieve the goals of their meeting/organization.
- Be enthusiastic and sincere.
- Be sure your "thought" is
free of bias (example: gender bias).
- Get right to the point of what you wish
to say and avoid small talk.
- Conclude effectively. Use a quote, story,
or recommend a course of action.
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The most valuable of all talents is never using two words when
one will do.
- Thomas Jefferson
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Introducing a Speaker
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An introduction
is a very short speech, usually no longer than one minute in length. Officers
should prepare an introduction as carefully as they would any other speech.
In advance, obtain the following information
about the speaker you are going to introduce:
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- Name, title or profession, place of employment
(if important), and other significant facts
- Exact title of the speech
- Why the speaker is qualified to speak
on the topic
- The significance of the topic for the
audience
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Your goal in the
introduction is to make the speaker feel welcome and important; and make
your audience want to listen to what the speaker has to say. It is best
to make the introduction short, complimentary and informative.
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- Be enthusiastic and sincere.
- Be absolutely sure you are pronouncing
the speaker's name correctly. It is acceptable to ask your speaker
to help you with the proper pronunciation.
- Some speakers have a prepared introduction
they wish to haveread, and will usually let you know if that is the
case. If so, read the introduction exactly as written.
- Create suspense in your introduction
so that your audience is waiting for the speaker.
- Begin the applause after your introduction
and wait at the podium until your speaker has taken his or her place.
Then be seated as appropriate, generally in the audience.
- Be alert to return to the podium after
the speaker has finished, during the applause.
- Be prepared to sincerely thank your
speaker, comment briefly on the speech, and if appropriate, present
a gift/plaque.
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Sample Introductions
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Introduction of a HOSA Officer
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The HOSA, HOSA, is one of many career and technical student
organizations across the United States. HOSA helps to develop leadership
skills and a sense of responsibility in students enrolled at the secondary,
postsecondary and collegiate levels.
As members of HOSA, we are very honored
to have one of our elected state officers here with us today to talk
about "Becoming a State Officer". From _________________________________
school in ______________________, please welcome HOSA State ____________________________,
_______________________.
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Introduction of a Keynote Speaker
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Our speaker this
evening is a man who is a leader in the true sense of the word. While
in college, he served as the president of Phi Beta Kappa, and graduated
from Texas State University with honors.
After 9 years as a classroom teacher, he
attended UCLA and completed his master's degree in Educational Administration.
After serving as a middle school principal for 12 years, he attended
Princeton University, this time to finish his doctorate in Occupational
Development.
Considered one of the top educational leaders
in the state, our speaker continues to serve the needs of junior high
students through his position as the state advisor of the Career Exploration
Clubs of America. Here to talk about "Becoming the Leaders of Tomorrow",
it is my pleasure to introduce to you - Dr. David Edwards.
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It is never too late to be what you might have been.
-
George Eliot |
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Telephone Communication
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HOSA leaders frequently
communicate by using the telephone. The first 15 seconds of any telephone
call are crucial. One key to success is knowing how to make your voice
work for you. Here are some suggestions:
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- Warm up your voice before placing your
phone calls. Talk to yourself if necessary, or make calls later in
the day.
- Record your voice and play it back. Be
your own voice coach by using a simple cassette recorder. Since most
people don't like the sound of their own voice, practice enough with
the recorder to get used to the sound.
- Use your natural pitch. Changing your
voice to create another image is not only artificial but can be harmful
to your voice over time.
- Sit up straight when you talk on the
phone. It creates a more alert tone in your voice.
- Be sure you have the correct number when
you place a call, and that you know the name of the person and location
you are calling.
- Identify yourself and the reason for
your call. If your call is going to last more than a minute, ask the
person if they have time to talk. For example, "I'm calling to
discuss your presentation at our state conference. Do you have a few
minutes to talk?"
- Notice how the listener reacts to your
voice. Do people often mistake who you are or ask you to repeat yourself?
Do they hesitate when you expect them to speak? Chances are they may
not be hearing you very well.
- Listen actively. Let the person on the
other end know you're listening. Use response signs such as "Yes,"
"I understand," or "Certainly."
- Smile. People will "hear" your
smile over the telephone. One symptom of not smiling is when people
who know you ask if you're feeling all right. They can hear stress
and fatigue in your voice.
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Sitting, Standing and Posture
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HOSA officers are
frequently required to sit, stand, or move about in front of large groups
of people. When people in the audience are looking at YOU, you'll want
to look your best. Proper poise and posture is as important as the HOSA
uniform when looking like a leader. In order to make stage movements as
graceful and natural as possible, the HOSA officer must PRACTICE these
professional stage behaviors.
HOW TO STAND...
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Women |
A female officer
stands up straight and tall with the left foot facing front and at a slight
angle, and the right heel placed in the instep of the left foot and at
a 90 degree angle to the left foot.
The right leg may be slightly bent to prevent
a stiff looking pose. (This leg/foot position helps to slim the hips.)
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Men |
A male officer stands
up straight with feet spaced comfortably apart (no more than shoulder-width)
and facing forward.
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All officers |
Eyes forward, chin
up. (Don't look at your feet!) Hands comfortably relaxed at the sides
with shoulders back. Elbows may be slightly bent and should be close to
the body, but not stiff. (Males may clasp their hands together in front
if they prefer.)
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HOW TO SIT...
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- Approach the chair, turn, and locate
the edge of the chair with the back of your leg/calf.
- Men may pull up pant legs slightly before
sitting. Females should not arrange their skirts by smoothing the
back of the skirt before sitting.
- Looking straight ahead with the back
straight and keeping your hands at your sides, sit on the front half
of the chair with body weight forward.
- Slide to the back of the chair. Females
upper backs should not touch the backs of their chairs.
- Females should sit with feet crossed
at the ankles. (If legs are long or the chair is short, feet are under
the chair and still crossed at the ankles.) Men should sit with feet
flat on the floor. Both should keep their hands comfortably relaxed
on either side of their laps.
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HOW TO STAND UP
AFTER SITTING...
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- Shift torso weight forward and, using
leg muscles and keeping your back straight, stand straight up - gracefully.
Don't use your hands to push up off the chair.
- Walk away gracefully.
REMEMBER...when sitting on stage, try to
sit as still as possible. Don't wiggle around or play with any parts
of your clothing. ALWAYS keep your eyes focused on the stage action,
such as a speaker. Keep a positive expression on your face, and remember
that someone in the audience is watching YOU!
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HOW TO WORK THE
PODIUM...
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- Establish eye contact with the person
at the podium as you approach, and courteously take command of the
podium. Watch the other person leave and then direct your eyesight
to the audience before you start to speak.
- Stand up straight, feet slightly apart
and flat on the floor, hands gently holding on to the top sides of
the podium.
- DO NOT swing, sway, bounce up and down,
or wiggle. DO NOT hold the podium in a death grip. Relax!
- To exit the podium, open the podium to
the next speaker and wait until that person takes over the podium
before you leave.
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Life is made up of small pleasures. Happiness is
made up of those tiny successes. The big ones come too infrequently.
And if you do not collect all those tiny successes, the big ones
do not really mean anything.
- Norman
Lear |
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Shaking Hands
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HOSA
officers meet and greet all kinds of people. A good firm handshake is
a professional greeting that begins your contact with another person.
A good hand shake is firm, brief, and at
elbow length. It should convey a positive attitude. Be sure to establish
eye contact - and smile.
- Bring your right hand from the side of
your body to the waistline.
- Place your palm firmly in the other
person's hand for one or two shakes.
- Your left hand should remain at your
side.
- Say "Hello" or "How do
you do."
- Maintain eye contact and a sincere smile.
BE SURE YOUR HAND SHAKE IS VERY FIRM - NOT
STRONG ENOUGH TO HURT THE PERSON YOU ARE GREETING, BUT NOT LIMP AND
WEAK EITHER!
Rules for introductions and hand shakes:
- A younger person is presented to an older
person.
- A male is presented to a female.
- Regardless of age or gender, always
present to a person in a high position.
Generally, a female offers her hand first
in a hand shake, although that is not a rigid rule. When you are in
HOSA uniform and are being introduced to anyone, offer your hand in
a hand shake.
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Presenting Awards
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HOSA officers are often
in a position to present awards, or recognize others for their achievements
in or contributions to HOSA.
When asked to present an award, the HOSA
officer should be sure to find out WHERE, WHEN, and the PURPOSE of the
award.
Prior to the actual award presentation,
the HOSA officer should determine the location of the award to be presented.
(Is it on a table? Under the podium? Is it in a box? etc.) Preparing
ahead of time could prevent an uncomfortable experience at the podium.
At the podium during the award presentation,
the HOSA officer should be prepared to:
- Explain the purpose and importance of
the award. Show sincere enthusiasm and appreciation for the award
recipient's achievements.
- Introduce the recipient while discussing
that person's accomplishments.
- Present the award with your left hand
while shaking the recipient's hand with your right hand.
- Position yourself and the recipient
so that the recipient is holding his/her award so that it can be seen
while facing the audience. Expect a picture to be taken at this point
- and smile!
- Lead the applause.
For your award recipient, this could be
an important moment in recognition of their outstanding efforts to support
the HOSA. Take the time and care necessary
to honor that person's achievements when preparing to present an award.
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HOSA |
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Writing Skills
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The spoken word is appreciated;
however, when a person takes the time to write "the words,"
impact is forever. The spoken word can be forgotten but the written word
may likely be kept in a file or scrapbook forever.
Your investment of time in saying "thanks"
will build others because they know you have their best interest in
mind.
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Helpful Hints
- Write regularly.
- Avoid the use of "I" - Never
use it at the beginning of the paragraph and limit it in the rest
of the body.
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- Use inclusive pronouns -- the use of
"we,""our,""you,""yours,"
and "us" include the reader in the letter. The more involved
the reader becomes, the more effective the letter is.
- Make your messages personal -- no one
really enjoys a form letter or note. Refer to something that applies
to the reader if possible.
- Use correct grammar and spelling. A
dictionary, thesaurus, and English grammar books are necessary for
the effective leader. Use them!
- Use a professional grade of stationary
for letters. White stationary with black is OK. HOSA stationary is
preferred. HOSA note cards can also be used.
- Practice good handwriting. Make your
handwriting neat, clear, and easy to read. Use a black or blue ink
pen.
- Be timely. Respond within a few days
after the project, visit or accomplishment. Follow-up is important.
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** Use HOSA Letterhead
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Mr. First Last
321 Something Street
Town, TX 72777-8889
Dear Mr. Last:
Thank you for allowing me the opportunity to visit with the members
of the Town Lion's Club to talk about the HOSA last week. It was a pleasure to share with you HOSA's efforts
in community service and in supporting the health care community.
Your generous contribution of $1000 to sponsor the Researched Persuasive
Speaking event at our State Leadership Conference in Austin is very
much appreciated. I will be forwarding the names of those Lion's Club
members who have agreed to serve as judges for this event to John Doe,
our HOSA State Advisor. He will follow-up with additional information
in the near future.
On behalf of the over 8000 members across Texas, thank you for your
support and participation with our organization.
Sincerely,
Your Name
(State) HOSA Officer
c: HOSA State Advisor
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