Page 3

I.   How to Use E-mail Icons and Folders

Inbox – Used to view and work with messages sent to you. 

  • Messages are displayed in a list that shows the date, size, and subject of the message. 

  • Messages that are highlighted have not been read.  The number of unread messages is displayed at the lower-left of the Inbox. 

·        To read an individual message, click on the subject name.


Sent Messages – Copies of sent messages are automatically stored in this folder.  Sent messages may be stored in a common “sent file” or in individual electronic folders, similar to that of filing cabinet storage.


Delete or Trash – If you do not need to keep the message for future reference, click on the Delete or Trash icon to remove the message from your files.  Only a certain number of megabytes of space may be allowed on the server.  New messages will not be received if the space is full.


Address Book – Used to enter names and E-mail addresses to whom messages are sent.   You can also create message groups in your address book such as “HOSA Chapter Officers.”  You can send a message to multiple people by typing in the name of the group.


·        Click the Address tab.

·        Click the New Entry icon.

·        When the New Entry dialog box appears, type the information you wish to enter in the appropriate boxes.


File/Print  - To print the message, use the File/print option from your browser.

Compose or New Message – Click on the compose or new message icon.  The

compose message window will appear with the cursor in the Add recipients box.

Type the E-mail address, then chose:


·        To – the main recipient

·        cc – the address of another person to whom you are sending a copy of the E-mail (this is used when appropriate.)

·        Click the subject field and type the subject of the message.

·        Click in the message text box and enter the text of the message.

·        At the top of the window, click the SEND icon.  The compose message window will close.


Reply – You may reply to a message you are reading by clicking on the Reply icon at the top of the Message screen.  The E-mail address to whom you reply will automatically appear as well as the subject.


·        Click in the large box below the subject box.  Key in your message. 

·        Click the Send icon at the top left of the message screen.  Your screen will return to the Message Screen.

·        Please note that sometime you can reply to E-mail messages by inserting your answers to questions in the original E-mail.  Answers may be in italics, highlighted in bold print, or in a different color font.


Forward – This is used to send messages (received from others) to others without rewriting them.


·        Select the message you wish to forward and highlight it.

·        Select the Forward icon.

·        The Compose Message screen opens.  The subject field is filled in.

·        Enter the E-mail address of the recipient.

·        You may enter any comments in the message box.  They will appear before the original message.

·        Click the Send icon.  The Compose Message window will close.


sending attachment


Attachment – You can send or receive documents with your E-mail.  To attach a



·        Click on the Attachment icon (may look like a paper clip.)

·        The Insert Attachment screen opens.  All file documents will be listed.

·        Highlight the document to be attached. 

·        Click on the word Attach.  The Insert Attachment screen will disappear and the name of the document will appear on the E-mail.

·        To open an attachment, click on the Attachment icon and it will open. Attachments may need to be downloaded.


For more information about using E-mail, visit http://www.everythingemail.net/ . The following is an example of a lesson you can use in your classroom using E-mail.


A lesson example




To provide the students with information regarding colleges and talking with other healthcare professionals regarding their careers.


1.  Call different colleges that offer different areas to the healthcare profession.  Usually you want to talk to the recruiting office, if this doesn’t work then you can talk to the directors of the specific medical profession area.  Such as:  Southwestern Medical in Dallas – They are great to talk about the requirements for Doctors, Physician Assistants, and Nurse Anesthetists.  North Central Texas College, Texas Woman’s University,  and El Centro College these colleges have recruiters for Nursing they can explain all the different areas of a nursing degree.  Midwestern College and El Centro College have a reputation for their degrees in radiology, and ultrasound.  University of North Texas is a great way for the students to get a laboratory degree or they can get their four degree preparing for their Doctorate in Medicine. 

2.  Contact someone that works at the hospital to come show a procedure (example:  setting up a sterile table for surgery and show a demonstration of proper sterile technique.  Another idea might be to get someone to give a demonstration on how to suture or how to set up a medical record – from coding to the billing process.

3.  It is fun to set up outside activities such as going to a nursing home, or do a community awareness to help certain areas.

These are just a few suggestions.


1.  Get on the internet and search the web for colleges that offer specific degrees.  Contact a recruiter by email.

2.  Talk to people that work in the medical field and get their email address.

3.  The school that you work for will give you an email address and just start at the beginning to school setting up appointments at the professional’s convenience.

For a copy of this lesson in Microsoft Word, click here




 II.    E-Mail List, Listserv, LISTSERV® E-group, Newsgroups and Bulletin Boards)


 a.  What is a List Serve?

A List Serve is a group of people connected via E-mail.  Messages posted via the List Serve are transmitted to all the members of the group.  When you “Reply” to a List Serve, you are replying to all persons registered for the List Serve.

A private mailing list is established through a web server by a webmaster.

A HOSA example of a List Serve might be a group of HOSA advisors from the same region or school district.  Messages about region or school district events and information are transmitted to and from all advisors in the region. 

Some List Serves are public.  You can join a public list serve that interests you – and there are many from which to choose.  One example is the CataList, a catalog of LISTSERV lists. From this page, browse the 62,245 public LISTSERV lists on the Internet, search for mailing lists of interest, and get information about LISTSERV host sites.  http://www.lsoft.com/lists/listref.html.

If you are interested in starting an E-Mail group, ask your webmaster for assistance.  Another option would be to create an E-mail group at MSN Groups - http://groups.msn.com/ . How can you use the ListServ in your class? The following is an example of a group email assignment for students.

A lesson example


PURPOSE:  To provide a fast way to email a group of people at the same time.


            1.  HOSA officers, regarding special projects or meetings.

            2.  HOSA members reminding them of HOSA meetings or minutes from the

                  meeting for those unable to attend  This would also be a good way to allow

                  them a way to vote when they have missed a meeting.

            3.  A particular class regarding their assignments.

            4.  HOSA advisors (regional)

            5.  Parents of particular classes to provide assignments or daily activities.

            6.  Hospital board members, or a group of doctor’s with a common goal.


            1.  Access the Internet, and then to your email account.

            2.  All emails are a little different.  Go to the area that allows to you add contacts. 

                  Some accounts will require you to go to your mailbox to add other emails


            3.  After adding all your addresses, then you will edit them into a group account:

                        a.  This is where you name your account first.

                        b.  Highlight them with your mouse and place them under your group


            4.  Each time you want to sent and email, all members will be listed under one

                 account and this will save you a lot of time.

For a copy of this lesson in Microsoft Word, click here

The following is an example of using the List Serve in your class:

A lesson example



To provide a quick way to communicate to a lot of people at one time regarding a specific subject.


            1.  To discuss a particular disease.

            2.  To discuss a particular assignment.

            3.  To discuss a particular career.


            1.  Search the web and find those whom have listservs. 

            2.  There are some free accounts.

3.  Most of them will require that you join them and some of them will have a membership fee.

For a copy of this lesson in Microsoft Word, click here

b.  What are Newsgroups?

"Newsgroup" or "Usenet Newsgroup" is Internet talk for what is also known as an "electronic bulletin board." Newsgroups cover a vast array of subjects.

To read and write to newsgroups, a networked personal computer and a "news reader" program are required. The news reader software will enable you to browse through a list of all available newsgroups; select a news group for perusal; read individual postings to a newsgroup; and compose and send postings. A newsletter is another type of communication that is used by Newsgroups. Here is a lesson example that you could use in your classroom to help instruct your students on using Newsletters.

A lesson example



To inform a large group of people information.


1.  A HOSA newsletter keeping all members informed of what is happening each month in HOSA.

2.  A class newsletter that keep students and parents knowledgeable of class assignments and activities.

3.  Community awareness newsletters informing others about community awareness projects, upcoming events, disease information and anything that could help others with medical advice.


1.  Decide what you want to put in your newsletter.

2.  Do you want it done as a class project, club project and/or teacher project.

3.  Go to Microsoft publisher.

4.  Click on the icon on the left of the screen for newsletter.  The newsletter wizard will walk you through the program.

5.  Each time you make a decision you will push the next icon. 

6.  Click on the color scheme for your newsletter, then next.  It is fun to try different colors. 

7.  The next step will ask you how many columns you want in your newsletter.

8.  The next icon will ask you a yes or no answer about adding an address.

9. The next step will ask you if you want one sided or two sided newsletter.

10. The wizard will then ask if you want for personal, business or other.  You will need to decide what you want.

11. You can decide how many pages you will need.  This is you last step with the wizard.

12.  You can insert pictures.  Just start creating the information you want.

Sometimes, you can go through your school for printing this newsletter, depending on how many copies you need.  It is cheaper to have them printed, than it is to run them on your printer in color.  Color will make them more interesting. 

 For a copy of this lesson in Microsoft Word, click here

Using Netscape as a Newsgroup Reader

Netscape, well known as a World Wide Web "browser," features a built-in news reader. Netscape is a good choice if it is installed on your computer and if your news reading will be casual.

You must configure Netscape to fetch the list of available newsgroups from the news server. To learn more about Netscape's news reader, go to Netscape's Handbook http://home.netscape.com/eng/mozilla/2.02/handbook

Much can be learned by exploring Netscape's menus:


Note the links on the left of this page.

·     “The Case of the Missing Malady” is a problem-solving activity – suitable for instruction in infection control.

·     “Classroom Central” has a number of lesson plans using Internet resources.

·     “Internet Resources” has an extensive list of health-related web links.

Lesson plan

From the search page, scroll down and select “health lesson ideas”, then select “Sort by grade level.”  A chart of detailed topics follows this summary. 

This site also contains two alternative assessment activities with grading rubrics:

·     First Aid Board Game Review

Public Service Announcements (Health

Focus is on science and health education.  Lesson plans, activities and information.  Go to the home page and click on “Health Headquarters.” 

The library contains unique educational web sites that have been created through ThinkQuest competitions and programs.


Select “Medicine & Healthcare”

Web links to impressive web sites. 

Lesson plans for grades 9-12 on a variety of Health Science topics.  Excellent site with comprehensive lesson plans.
Comprehensive site on Herpes virus research. The animations are available for download for classroom teaching.
An exploration of human anatomy. Each topic has animations, hundreds of graphics, and thousands of descriptive links.
The NOVA series is part of the Public Broadcasting System (PBS).  This web site includes companion sites to a specific broadcast with instructional ideas, information links, the actual video of the broadcast and more!

Makes extensive use of Shockwave Flash technology to provide you interactive animations and exercises. A non-interactive version of the site is available for viewing.
A database filled with lesson plans.  Select one of two major subject headings and search hundreds of lesson plans. 


III. Chat Rooms and Instant Messaging

Chat Rooms

Public chat rooms usually have a theme or purpose.  Chat rooms happen in real time, which means that a user registers at an appropriate site on the Internet, and then selects a chat room to enter.  Once the user is in the chat room, the message is keyed and others in the chat room respond electronically.

For example, WebMD offers a variety of medically-related chat rooms at http://my.webmd.com/chat_rooms  Examples of topics for discussion include:



HOSA Chat Rooms

HOSA chat rooms are found at http://www.hosa.org/chat/.  HOSA advisors may schedule chats with officers using a HOSA chat room.  At other times, HOSA members may enter the chat room to talk with other members about a variety of HOSA issues.

In participating in HOSA’s chat rooms, please consider the following:

  • The HOSA chat room is not as active as public chat rooms.  Consequently, don’t be surprised if no one is using the chat room.

  • The HOSA chat room is a great place for HOSA members from different locations get together.  For example, HOSA officers can discuss ideas for planning a regional conference.  Remember, anyone can join the chat.

  • HOSA advisors should caution students about using full name or providing contact information in a chat room.

  • HOSA Chat Rules

  • Avoid writing messages in all caps.  PARTICIPANTS WILL THINK YOU ARE SHOUTING!

  • Keep the message focused.

  • Stay on the topic. A HOSA web chat could be a meaningful strategy for delivering staff development.  Enter the chat with the goal of learning and sharing.

  • Remember that anything posted is a public comment.  You never know who is reading the message, copying the information, or forwarding the content of the chat room.

  • Emoticons and Abbreviations

The following emoticons and abbreviations are approved for HOSA chats:

















Bye for Now


By the Way




Hope this Helps


I Just Want to Know


I Just Want to Say


In My Humble Opinion


Laughing out Loud


On the Other Hand


Message Boards

A message board (or discussion board) allows the user to read messages that were posted by other users, and reply to the message.  Message boards also allow the user to create his or her own message.  The difference is that messages posted stay on the host web site for a specified period of time.

For example, a young woman has multiple allergies and finds her medical condition to be very frustrating.  She could go to http://boards.webmd.com/roundtable and click on the “Allergy Support Group.”  She could read and respond to messages from other people who share her frustrations about allergies.


Instant Messaging

If you wish to talk to anyone about a particular subject, you will want to visit a chat room. If you wish to talk to specific people, try instant messaging.Instant messaging is one-on-one, which means only the two people in the conversation can see what the other has written.If you have Internet access, you can set up a free Instant Messaging account at http://www.aim.com/index.adp or several other messaging services such as MSN, Yahoo, ICQ, and others.

Some teachers are finding that “Instant Messaging” has potential as a communication tool with students.  One HOSA advisor shared her screen name with HOSA officers, and added officers to a “buddy list.”  When the advisor is at her computer in the evenings, officers can ask questions or share information via “Instant Messaging.”



A lesson example



To send a quick question, assignment, notice, and/or a message to a person, in the hope to get a quick response.


An assignment for the class.

A notice about the next days clinicals, time, where to meet, and things not to forget.

A good way to show changes in plans.

You can talk to several at the same time, like having a 3-way conversation, for quick answers. or suggestions.


1.  You will need an instant messenger service.

2.  You will need all involved addresses in you email account.

3.  Click on instant messenger and start typing your message, make it clear and concise.

4.  You will be able to talk  back and forth.

For a copy of this lesson in Microsoft Word, click here

Next, let's go to Page 4 of this module!

National HOSA
6021 Morriss Road, Suite 111
Flower Mound, TX 75028
Phone: (800) 321-HOSA
Fax: (972) 874-0063

Activities and procedures within Health Occupations Students of America are governed by the philosophy of simple fairness to all. Therefore, the policy of National HOSA is that all operations will be performed without regard to race, sex, color, national origin or handicap. HOSA is in compliance with the Americans with Disabilities Act.